SMS Communications & Mobile Information
1. Information We Collect
When you opt in to receive SMS communications from AMZ GLOBAL VENTURES SL operating under the brand smartbull.io, and accessible at smartbull.io (“smartbull.io,” “we,” “us,” or “our”), we may collect:
- Your name
- Your phone number
- Appointment or order details
- Communication preferences
- Interaction data related to SMS messages
2. How We Use Your Information
We use your information to:
- Send appointment confirmations and reminders
- Confirm service orders
- Provide service-related updates
- Send occasional promotional offers (if opted-in)
- Respond to customer support inquiries
3. SMS Opt-In & Consent
By submitting your phone number through our website forms and explicitly consenting to receive SMS messages, you agree to receive recurring automated messages from AMZ GLOBAL VENTURES SL.
Message frequency varies. You can opt out at any time by replying STOP. For assistance, reply HELP. Message and data rates may apply.
4. Mobile Information Sharing Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing to subcontractors in support services (such as messaging platforms or customer support tools) is permitted only for the purpose of delivering our services and will not be used for independent marketing purposes.
5. Cookies & Tracking
Our website uses cookies and tracking technologies (such as analytics and advertising pixels) to improve user experience, analyze performance, and support marketing activities. You can manage cookie preferences through your browser settings.
6. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
7. User Rights
Depending on your jurisdiction (including GDPR in the European Union), you may have the right to:
- Access your personal data
- Request correction
- Request deletion
- Restrict processing
- Object to processing
- Request data portability
To exercise your rights, contact: jorge@smartbull.io
AMZ GLOBAL VENTURES SL, operating under the brand smartbull.io, and accessible at smartbull.io (“smartbull.io,” “we,” “us,” or “our”) thank you for visiting our online resources.
We use the terms “you” and “your” to refer to visitors, users, prospects, customers, and any individual interacting with our website or services who is at least 13 years of age.
This Privacy Statement explains:
- Who we collect personal information from
- What types of information we collect
- How we use that information
- When and with whom we share it
- Your rights and choices
- How we protect your information
“Online resources” refers to our website, landing pages, forms, funnels, digital tools, and any related applications or services we operate.
1. Who We Collect Personal Information From
We may collect personal information from:
- Visitors and users of our website and online resources
- Prospective and current clients
- Individuals who request information, book calls, or download resources
- Job applicants
- Contractors, vendors, and business partners
“Personal information” generally means information that identifies you or can reasonably be linked to you, such as:
- Name
- Email address
- Phone number
- Company name
- Billing information
- IP address
- Any information submitted through our forms
If applicable laws such as the General Data Protection Regulation (GDPR) or other international privacy regulations apply, the definition of personal information includes all elements required under those laws.
2. What We Collect
We collect two categories of information:
A. Information Collected Automatically (Non-Personal Information)
When you visit our website, we may automatically collect:
- Browser type
- Device type
- Operating system
- IP address
- Pages visited
- Time spent on pages
- Referring URLs
This information helps us improve performance, optimize marketing, and enhance user experience.
B. Information You Voluntarily Provide (Personal Information)
We collect personal information when you:
- Fill out a form
- Book a strategy session
- Download a lead magnet
- Subscribe to communications
- Contact us directly
- Purchase services
By using our website or submitting your information, you agree to the collection and use of your information as described in this Privacy Statement.
3. How We Use Your Information
We use collected information to:
- Respond to inquiries
- Provide requested services
- Deliver consultations and audits
- Improve our marketing and website performance
- Communicate with you
- Send relevant updates and offers
- Fulfill contractual obligations
- Comply with legal requirements
We may also use data for analytics, internal reporting, and business decision-making.
4. When and With Whom We Share Information
We do not sell your personal information to data brokers.
We may share information with:
- Service providers (CRM platforms, hosting providers, payment processors, email marketing platforms)
- Contractors and business partners assisting in service delivery
- Legal or regulatory authorities when required by law
We may disclose information:
- To comply with legal obligations
- To enforce our agreements
- To protect our legal rights
All third-party service providers are expected to maintain appropriate data protection standards.
5. Marketing Communications & Consent
By submitting your information through any form on our website, you consent to being contacted by:
- Phone call
- SMS/MMS
- Automated or prerecorded voice messages
You understand that:
- Consent applies even if your number is on a federal or state Do Not Call list
- Communications may be recurring while you are subscribed
- You may opt out at any time by following unsubscribe instructions or replying STOP to SMS messages
We may work with selected third-party partners to provide relevant business opportunities and offers through direct mail, email, SMS, and telemarketing.
Submission of any form constitutes your signature and agreement that smartbull.io and its representatives may contact you using the information provided.
6. Your Rights and Options
You are not required to provide personal information to browse most areas of our website.
Depending on your jurisdiction (including under GDPR), you may have rights to:
- Access your personal data
- Correct inaccurate data
- Request deletion
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent
To exercise your rights, contact us using the details below.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
However, no online transmission or storage system is 100% secure. By using our services, you acknowledge this inherent risk.
8. Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
9. Children's Privacy
Our services are not directed toward individuals under 13. We do not knowingly collect information from children.
10. Cookie Policy
Our use of cookies is described in detail in our dedicated Cookie Policy. In short, we use essential, functionality, analytics/performance and advertising cookies, and you can manage them through your browser settings.
11. Contact Information
If you have questions about this Privacy Statement or our data practices, please contact:
AMZ GLOBAL VENTURES SL
Attn: Legal & Compliance Department
Calle Robledal, 22
28440 Guadarrama
Madrid, Spain
Email: jorge@smartbull.io
Phone: +1 (833) 770-2344